Home / FAQ

  • [Q]:How long can I get the feedbacks after we sent the inquiry? 

    [A]:We will reply you within 2 hours in working day.

  • [Q]:Are you a direct manufacturer or trading company?

    [A]:We are direct manufacturer. we also have our own international sales department. We produce and sell all by ourselves.

  • [Q]:What products can you offer?

    [A]:We focus on Glassball, steel balls, plastic ball, PE gasket, PE double films gaskets, Springs, PE tubes, PP tubes, Rubber rings, Rubber plugs, Plastic spray and other sets of products.

  • [Q]:What applications do your products relate to?

    [A]:Our products widely used in daily necessities, cosmetics, medical and other industries.

  • [Q]:Can you do customized products?

    [A]:Yes, we are mainly doing customized products according to the customers’drawings or samples.

  • [Q]:Do you have some standard parts?

    [A]:Yes, in addition to customized products, we will produce stock according to common specifications for emergency orders. 

  • [Q]:How about the capacity of your company?

    [A]:We have 300 pcs of advanced polishing machines, 20pcs of automatic polishing machines, and our daily out put is more than 20 million pcs of glassball. The annual production capacity is 6 billion. At the same time, there are 12 pcs of automatic drawing machines and 8 pcs of automatic punching machines.

  • [Q]:How many employees of your comanywhat about the technicists?

    [A]:We now have more than 50 employees, including 6 engineers and 10 technicians.

  • [Q]:How to guarantee the quality of your goods?

    [A]:Firstly, we will do the inspection after every process. For the finished products, we will do 100% inspection according to the customers’ requirements and the international standard. We have advanced and complete quality testing equipment in the industry, which can ensure to provide customers with high-precision products.

  • [Q]:Whats the payment term?

    [A]:When we quote for you, we will confirm with you the way of transaction, FOB, CIF etc. For mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents. The most common way is by T/T.

  • [Q]:How to deliver the goods to us?

    [A]:Usually we will ship the goods to you by sea, because we are in Ningbo, and we are very closed with the Ningbo Port, it is very convenient and efficient to ship goods to any other countries. Of course, if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.

  • [Q]:Where are your products mainly exported to?

    [A]:Our products are mainly exported to Mexico, Iran, Russia, Germany, India, Vietnam, Turkey and other countries.